Support

Tap the map and hold where the spot is, or use the post button. Add photos or a video, a title, and pick what kind of place it is. You can edit the text, kind of place and hidden location later from the three dots on your post.

Open your post, tap the three dots, choose Edit post and turn on Hide location. It comes off the map for everyone else, and people can ask you for it.

Tap the three dots on a post, comment or profile, or long-press a chat message, and choose Report. We review reports within 24 hours.

Open their profile, tap the three dots and choose Block. You can see and unblock people in Settings, under Blocked people.

On the sign-in screen, tap Forgot password? We email a 6-digit code to the address on your account.

In the Shop tab, open Your orders. You also get an email with tracking when it ships.

In the Shop tab, open Your orders and choose the order. You can cancel before it ships, or request a return after it arrives. The seller reviews each return request. Full rules are on our Shipping and returns page (link at the bottom of this page).

Go to Settings, then Ads & privacy. You can also see and delete what the app has learned about your interests there.

Go to Settings, then Account settings, then Delete account. You can choose to leave your public map posts on the map without your name.

Maps apps can route you to the nearest road, but some spots need a hike from there. Check local rules, land ownership, weather and conditions, and never rely on the app in an emergency. Call 911 if you need help. See our Safety page (link at the top of this page).